Amazingly, the PlayStation Network is still down
. The PlayStation Network was shut down on Wednesday, April 20th
, making this the sixth day of the outage. This is absurd. That means no one can access the online functionality of a PlayStation 3 in North America and the UK (not only online games and the PlayStation Store, but functions like Netflix). Some have blamed the online group Anonymous, but Anonymous issued this denial, suggesting the outage is an internal Sony problem
. Whatever the problem, Sony has a serious customer relations issue with this outage. Sony has made sure that all PlayStation 3-related activities involve the PlayStation Network (rather than allowing more independent online connectivity) ensuring that any error on their part prevents anything other than offline play in an online world. We can only point you at Penny Arcade's pithy summary
UPDATE: Sony announced that "...between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network." Substantial, personally identifiable information appears to have been stolen, possibly including credit card information on all PlayStation Network users.